1) What is the ROI from creating a benchmark?

• To put it simply, when implemented properly a valid benchmark improves performance.
• The mystery is taken out of the hiring process.
• Predictability is guaranteed.
• It works because those who do the job, can be measured.
• Those affected by the job internally become more productive.
• Finally those that manage the position can now offer the right kind of feedback to improve performance.

2) How does performance improve by creating a benchmark?

• By bringing a level of clarity to what the job is accountable for, not what tasks are performed, you can hire the right person for the position or develop a current employee.
• Benchmarking provides a very clear look at the type of behavioral characteristics the job needs.
• It aligns the values of a candidate with the rewards the job provides. (i.e. The person who takes a sales position usually is one who likes the potential financial rewards associated with unlimited commissions.) Would you hire someone to sell your products and services when the last thing they care about is money?

I invite you to call and discuss with me succession planning and the role of benchmarks or any other challenge you are currently facing. Let’s see if creating a Position Benchmark is appropriate for your company.

Call Jason Kleid at (763) 773-9000